We handle returns on a case by case basis, as to give each case personal attention. To return, email technumbusiness.2020@gmail.com about your order and why you found out it unsatisfactory within 7 days of receiving your order. We will then contact you back with possible solutions! We are sorry to say that exchanges are not possible in our current state as a e-commerce store. We hope you have a wonderful experience shopping at Peuveva! * This policy applies to past, present, and future orders*